What does Ask It Me do? +
It’s an AI customer assistant. It answers your customers’ questions using your own website pages and documents, replies in their language and shows the source of each answer. When someone wants a quote, a demo or a booking, it collects their details in the same conversation and saves them to a built-in CRM.
Is it a chatbot? +
Yes. It’s an AI chatbot for customer service. It answers from your own pages and files instead of scripted flows, and it collects leads in the same chat.
How does it come up with answers? +
It looks up the most relevant parts of your pages and files and writes the reply from those, with links to the sources. It won’t invent facts that aren’t in your content.
Does it learn from my conversations? +
No. Your chats don’t change the model, and there is no training loop. To change an answer, change your content. Ask It Me checks your site again on a schedule, so updates show up in answers without extra work.
What languages does it support? +
39+ languages. Customers write in their own language and get the answer in that language. There’s nothing to set up per language.
How do I set it up? +
Add your website and files, choose the tone and what the lead form asks for, then paste one snippet into your site. Our install guides cover WordPress, Shopify, Wix, Squarespace, Webflow, Drupal, Next.js, ikas and İdeasoft.
What content can I use? +
Your website pages, plus PDF, DOCX, Markdown and text files up to 10 MB each.
Where do the leads go? +
Into the built-in CRM, where you see leads, contacts and conversations in one place. You get an email for each new lead, and you can send leads on to Zoho CRM or any tool that accepts a webhook.
Is there a free trial? +
There’s no free trial. Instead, your first subscription comes with a 7-day guarantee: if you’re not satisfied for any reason, ask for a full refund within 7 days of purchase (see the Refund Policy).
Can I cancel or get a refund? +
You can cancel anytime and keep access until the end of the billing period. Your first subscription comes with a 7-day guarantee (see the Refund Policy). DodoPayments processes the payments.
What's the difference between plans? +
Mostly how much you can add (webpages and files of up to 10 MB each), how many conversations you get each month, and how many agents you can run. The comparison table on the pricing page lists the channels each plan includes.